Category Archives: Info

Cool things to do and know.

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R.I.P., my Mio c310x…

sniff, sniff…

Good bye, Mio c310x…

My Mio is dead.  Well, sort of.  This weekend I turned it on and the touch screen wasn’t working.  I did a soft reset, no dice.  I did a hard reset and no luck.  Everything else seems to work, and the buttons make sounds, so I called into Mio Tech Support.

Their call center is outsourced to the Phillipenes and I got a nice girl on the phone.  We tried some things and she said the last thing to try was to make sure it was charged all the way and do a hard reset.  If that didn’t work, she said I can do an RMA for it.  She asked me when I bought it (it is just a little over a year) and she asked if I had the original receipt and I said I did and she said that was good and they would replace it under warranty.  Or that’s what I thought she said.

So I called back because the charging of the unit didn’t make a difference, (c’mon, you and I both know that wasn’t going to help) and I called back.  I got another guy who’s English wasn’t as good as the other person and he said that it couldn’t be replaced since it was out of warranty and I can send it in for a repair fee of $100.  Holy geez, that’s a lot.  I told him I needed to think about it

$100 seems like a lot considering what I paid for the unit and since you can get even  more advanced units now for just a little over $100.  I’m not sure what I am going to do.   I might call back in and see if a different  rep tells me something different.

Related but different, when I called in about our Harmony remote breaking, it was about two months outside of warranty, (I didn’t know but they kept track when I signed up for my account) and they gladly sent me a warranty replacement.  Now that’s customer service and they made me a customer for life.

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you gotta have a tool box

So, I’ve been settling in at my new job.  I love it.  The company is great, the people I work with are great, and everyone wants to work hard and I feel appreciated.  It’s cool.

But in my six months off in between jobs, I’ve learned some things.   Sure, I’ve read Getting Things Done and tried to put the methodology in place, but with most things, I want to use a tool; either web based or an application.  Sure, I also have a Moleskine, but I consider that a portable utility.

While I was off, I did some contracting, or perhaps consulting is the better term.  I needed a new set of tools to help me be successful.  Now, what I learned and have used is helping me in my new job.  I wanted to write about some of them.

Here’s a quick list of my current toolbox:

Remember the Milk is a slick web app that allows you to keep track of todo items and assign them a context to them, a due date, tags, and keep up with recurrences.   I like it since since RTM has a Twitter account, so if I got to add a todo item quickly, I can send a direct message to rtm via IM and it ends up in my inbox to be processed.  I can even do it via SMS so I don’t have to be around a computer to put those distracting thoughts in their place.  The site is slick, well done, thought out, and sort of fun to use.  I am considering upgrading to a Pro account.

IWantSandy isn’t a porno site.  Rather is is a PIM that is interactive.  I don’t use it much but I do find it handy every once in a while.  For example, I used it today.  IWantSandy also has a Twitter account, so you can direct message Sandy with commands.  Today, I direct messages Sandy via IM like this:

d s remind me in seven days to email Doug about lunch

To which Sandy replied:

Merhaba, Jpabian!

I scheduled this for you:
#1
Thu, 5/29 2:54pm Email doug

  • email and sms reminders at 2:54pm
[ Archive ]
[ Forget ]
[ Mark to-do ]
[ Download ]

Here when you need me,

Sandy

FYI: If you need help, just ask: help

So now I don’t need to think about it and I get a remind to do it.  And if you follow the GTD methodology, you know this will take less than two minutes and I can fire off an email to Doug.  Pretty handy.

PBwiki is simply a personal wiki site.  I like being able to get to it from anywhere and I have a place to keep thoughts, notes, contact info, and other random tidbits of information.

Both Thinking Rock and iGTD are pretty cool apps to help manage a ToDo list within contexts and projects.  I was first using Thinking Rock, but found the integration with Mail.app with iGTD to attractive to resist (I found iGTD2 not quite ready for Prime Time).   If an email comes to me, while I am on my Mac, I can simply hit F6 and that email is put into iGTD.  Then I can process it and put in the right context.  It’s really been helpful for me.

I also like Thinking Rock.  There is a little learning curve, but once you get the hang of it, it’s really powerful.  You can also keep your .xml file on a thumb drive and use it on any system, (Thinking Rock is a java app and cross platform).

If you got others I missed, please let me know.  I know that in the past, I changed my time management / todo list proceedures around a bit, but this so far seems to be the most successful way I’ve come up with.

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life is good

It still hasn’t really sunk in yet.  I am still in a state of disbelief.  Oh sure, maybe it’s because it is something new or maybe the romance hasn”t worn off yet… whatever it is, I am happy.

I got a new job.

I started last week and it’s been a great experience so far.  The environment it very pleasant, the culture fits me fine, and the people I work with are really great.

While my new role doesn’t have anything to do with social marketing, there is a lot of networking that goes on.  I’m not saying there are back room deals afoot, more so it is good to have friends and allies in high places.

Other good things are that I now am rocking a new MBP.  I got Parallels, and I am installing CentOS (this minute) under Parallels to try to run some proof of concept type of things.  I am glad I kept my skills sharp and learned many new things while I was between jobs.

As I said, life is good… and this post is lame.  I hadn’t posted much in a little while.  I was trying to keep it quiet about my new job.  I really didn’t have a good reason, but I wanted to make sure it was real before making it public.  I know that may sound weird.

Other than that, tonight I am fighting a cold so I am going to bed early.  Thank you to all of you that helped and supported me while I was between jobs.  And thank you to those who put in a good word for me.

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where’s waldo? now you can know!

I’ve been playing with new social networking site, Brightkite.  At first, I wasn’t sure how much I would use it, but now I find it as addicting as Twitter.  It’s really neat.

One of the more interesting things that I heard years ago was that applications would be “location aware” of where you were.  The context of these applications were more centered around phones and IM clients.   Brightkite takes it beyond this level, and I find it pretty enlightening.    Sure, if you use Pidgin or other IM clients, you can have different “resources” identified as “Home” or “Work.”  Brightkite allows you to update wherever you are either by the web or by SMS.   If you can send emails from your phone, you can email pictures of whatever is interesting at the location you “checked in” at.

Today I “checked in” at my barber and I got a message from a friend that said, “Hey, you’re in my ‘hood!”  How cool.  Think about this in larger terms if more people were on board with this.  I could “check in” and if my online or social friends are nearby, they can announce it, and who knows?  Maybe we can meet for coffee.

Imagine how this service could help Realtors or other professionals that travel around a limited area.    Imagine how cool this would be if people could have GPS units that could somehow update locations?   Imagine if you could update via Bluetooth?

This is a different kind of service and it might take some getting used to.   But I like it and I’ll use it.  If you are on Brightkite, please feel free to make me a friend and if you are Twitter, feel free to follow me; if you aren’t a ‘bot or something, chances are I’ll follow you back.

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more than six degrees

I was trying to find new folks to follow on Twitter and Facebook tonight.  I have an RSS feed for tweets for people in my zipcode, but it is often hard to know people based on username verses their real or known names.

Our subdivision has a web-based forum and tonight I posted a question asking how many of the residents were on Twitter, LinkedIn, or Facebook.  I’ll be curious to see the response… if any.

I’m sometimes surprised of the “online persona” I’ve gotten to know verses the real person.  Since we have kids and our neighborhood has a community park, we meet a lot of other parents.  I am really curious how much of an online presence other people have, and who do they think is important or who do they follow.  It’s an interesting experiment in social networking.

I’ll follow up with notes from my ‘hood forum post.

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see me for who I am; how can I help?

I had a hard time coming up with a title for this post. I wanted to have something clever but not sound cliché, so I decided to start writing can see it something came up.

It’s always funny where inspiration comes from. It can hit you when you least expect it. It can be that little glow of an ember that could ignite into something wonderful, but only if you give it those first few flames of air. I’ve posted in the past about some really great TV shows on the BBC. I don’t watch BBC America often but every once in a while I’ll find something that I get a kick out of. I’m sure you’ve also heard how the BBC comes up with a great show and here in the U.S. they’ll try to copy it and just don’t do it right. There are plenty of examples; Who’s Line is it Anyways?, Coupling, Weakest Link, Who Wants to be Millionaire, The Office, and I am sure there are others.

We just started watching “Last Restaurant Standing.” We had three episodes on Tivo from last season. It’s really an interesting show. Surely you are aware of “Top Chef.” Top Chef on its own accord is pretty cool, but “Last Restaurant Standing” is sort of like ‘multi-dimensional chess” in comparison. The premise is that one of England’s most predominate chef and restaurateur, Raymond Blanc, is looking to partner with a couple to open a restaurant. Nine couples are given a restaurant to run, (none of them have any experience running a restaurant), and are given direction from the chef. The winner of the weekly change is given immunity and the rest of the couples face some sort of elimination challenge. The winning couple is split up and offers help to the remaining competing teams.

The last two episodes were around identifying and strengthing the restaurants’ brand.  Last week, each couple was given simple directions to “develop a brand” and then set up.  It was interesting to see how each couple went about what they each thought what was “their” brand and how to establish it.  Most of them floundered, most of them had a really hard time with this excersice.  And with this, I found myself relating.

The next episode they were given more clarification on what or how to identify their brand;

What excites you? What is your passion? What do you believe in?  That is your brand, and that is what you must do.  You must make other people, your customers understand and identify with your brand!

I’ve heard it before, this is nothing new.  But the difference here was seeing the people in the hot seat and how they reacted to this.  It was like they were too close to it to realize it.  Each contestant had that moment where they said, “Oh! I get it!”

It was at this time, I had a realization.  No, I didn’t realize what my brand was.  I think I have a good handle on that, (don’t get me wrong, it did take some time to get there).  What I realized was that manybe I wasn’t doing enough to promote what my brand was.   Some of the contestants had really clever and innovative ideas on how to promote their brands.  I would have not thought of them, but what I did find myself having, and this was like getting hit with a ton of bricks, was the permission to try really different things.  I’m talking about stepping out of my comfort zone.

One thing is clear, is that you have to have a personal brand. I saw something on a new blog I started reading, Wirelessjobs.com.  It referred to the 95% rule.  Whenever you are at a networking event, see and hear what 95% of the people are doing.    Then, do the opposite.  If you are in the 5% minority, you are sure to get noticed.

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more on real estate martketing, 2.0-sytle

I have to thank all the people that viewed and commented on my previous post, “responsible email marketing… for real estate professionals.” I got a lot of views from that post and I got nominate for a weekly web award.  That was the first time and I was pretty honored, so thanks!

But I am still pretty frustrated at how many emails are in my “Spam” folder that are advertising properties.  I’ll never look at them and the fact that is is spam; email that I never asked to receive, is frustrating.  I imagine that 99% of the recipients of those types of emails either never see them, (since they’re in the Spam folder), or you just receive so many of them, that anything that comes into your inbox is so insignificant, you either just delete or mark it as spam.

Now, here’s the rub.  It’s a hungry market out there and there are a lot of hungry agents and brokers.  I, myself am a licensed agent, but that ain’t my bread n’ butter.  I have other things I’ve been doing to make some money so I don’t feel the pinch as bad as some might.  So no doubt, there are agents out there pulling out all the stops trying to generate some business.  It’s not your fault.  You are being preyed upon.  I get tons of emails from people offering to “blast my listings to their 500k+ database.”  I don’t bother opening these emails.

I know there are a lot of agents out there that have been in the game for many, many years.  Some of these seasoned agents out there, still have a voice mail box phone number they give out; you can’t call them directly.   Some of these agents and brokers haven’t really made themselves available on the Internet.  And that’s okay since they’ve been doing business in a traditional way in non-traditional times.  They’ll find customers who also use the traditional ways.  These folks tend to be less Internet-savvy.

But the wave of the future is being able to be contacted.  My generation is people who like to send emails and like to look at webpages and like to be able to find out some information online about the person who is going to help them buy the most expensive purchase they’ll make in their life; their house.

You got to have an online presences these days.  If you don’t the person that does will get your business.

I wanted to post a picture of all the spam in my spam box that is related to properties for sale.  I got a fair amount of Viagra spam, (some of which is actually kind of creative) so I decided to pass on that.  Rather, I’ll share my thoughts on not only your online presences, but also how to be affective with online marketing.

  • Make sure you can be contacted easily:  No matter how you are found, make sure you can get your email address or phone number.  Okay, if you have a voice mail number, you can use that.  But please please please make sure you call back ANYONE who makes the effort to leave you a voice mail.   If you get an email from someone one, at the VERY LEAST, acknowledge you got the mail, even if you can’t answer it right away: Dear So-n-So, thank you for your email.  I wanted to let you know I got it and that I can’t answer you right away, but you are important to me.  As soon as I am able to get back to you I will call/email/fax/whatever…” Touch your customers in a meaningful way.  Tell them they are important and they matter to you.  Your competition isn’t doing it.
  • You heard you need to have a blog: There are those that say you NEED to have a blog  That is easier said than done.  A  blog needs to be tended like a garden.  You don’t have to post every day, but if you decide to have one, you do need to post at least a couple of times a month.  Your topics could include anything from good deals on interest rates to a sad goodbye to an agent who’s leaving.   But don’t commit to a blog if you don’t think you have the gumption to keep up with it, otherwise it will smell like a marketing gimmick.
  • You should have a website: Yes, you SHOULD have a website.  If you work for one of the major brokers, they might help you make one, but if you are an independent broker, you should have a website.  And it should have easy ways to contact you and be SEO-friendly, (Search Engine Optimization-friendly…  If I go to Google and enter “city-I’m-in-interested-in realtor” you want to pop up in the top of the search results).
  • If you have a website, allow follks to sign up for a newsletter: Back to responsible email marketing… you want to make it into your list subscribers inbox instead of their spam box?  Let them sign up on your website and use a reputable email marketeer.  There are several out there.  Do it yourself so you can learn about the technology, marketplace, and learn how to be effective.
  • Finally, do not give any business to the fly-by-night email spammers. Over the long haul, you are most likely to hurt your online reputation more than help it.  DO NOT sign up for offers like “send your listing to 10,000 readers!”  You will end up in 99% percent of those readers’ spam box.  And with search engine technology, you could show up as a spamming agent and potentially loseWeight Exercise business.
  • Use Craigslist: It’s free, somewhat anonymous, and readers go there to look.  Make sure you take advantage of the four picture upload limit.  Again, if you use Craigslist, make sure you can be contact by either email or phone really easy and follow up with your leads.
  • If you have a website, make sure it is updated frequently: If I am thinking about moving to a  particular part of town, I might bookmark your website.  Every time I get the itch to move, I am likely to check your website to see if you have any new listings.   If a listing sold, at least “mark” it as sold.

Having a presence on the Internet might be a little daunting for some agents out there.  The reality is that many of today’s buyers are using the Internet not only as a research tool, but also as a tool to find their next buying agent.  They are using the Internet to find your expertise.   Make it easy for them to find and show them you care about them as a client.  As always, I am happy to consult on these matters so feel free to contact me.

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savvy shopper part II when trying to find a job

Back in February, I posted about “being a savvy shopper” when it comes to finding a job. I posted a list of domain names that are sending out boiler plate emails with enticing job offers. I have to admit I got a kick out of that list and I began to keep a running list of domains with the intention of updating the list over time. Then in the beginning of March, I updated the list to 17 entries.

I am happy to report… what, no not happy, perhaps amused that the list has grown even larger. And I began to keep track of the subjects of these emails. What made me think about this was I saw a Tweet from someone yesterday:

Seriously. How many times do I have to tell you? DO NOT MAKE ME LOG INTO YOUR STUPID SITE TO STOP RECEIVING YOUR STUPID EMAILS!

I can relate to their frustration. If I didn’t ask for your emails, *I* shouldn’t have to do the extra work to unsub myself from them. You deserve to be “Marked As Spam” in my opinion. Banished to the Spam Folder, never to be seen again. As always, I am worried that if you “click here to remove yourself” of “login to change your email preferences” really does nothing more than to confirm that your email address is valid and someone is reading it.

I could go on and on but would rather out the people trying to scam your email address with bogus job offers.

The domains:

acareerwithjobsourcegroup.com
career800openings.com
careersatjobsourcenow.com
careerupgradeservice.com
careerswithusajobsite.com
connectionjobsource.com
employmentswift.com
fast-openingcareers.com
fast-tracked-careers.com
findjobfastnow.com
findyourcareerusacareers.com
findyoursolutionsathiringchannel.com
findajobatusajobsite.com
firstjobservice.com
head-start-jobs.com
ideacareer-service.com
ideaemployment.com
jobfast-now.com
job-fast-now.com
jobsatusasite.com
jobsicareersource.com
jobsourcesitenow.com
jobconnection-source.com
nationalhiring-solutions.com
opendoor-careers.com
quick-jobnow.com
searchathiringonline.com
searchfastjobs.com
strategic-job-source.com
thebesthiringsolutions.com
us-careersite.us.com

The enticing subjects:

A new Engineer opportunity with Triad Manufacturing
A new IT & Sciences Staff Evaluator opportunity is available
A new Network Administration Lead opportunity is available
A prominent company is currently hiring a Software Architect
A Telephony/Infrastructure Consultant job with IBM is available
Bausch & Lomb is looking to hire a Senior Programmer
Interested in being a Computer Science Staff Liaison?
Interested in a Senior Programmer job with Bausch & Lomb?
There is a Lead Software Developer position you might qualify for!
Wachovia is looking to hire a Technical Implementer
Work as a Manager of Events
Work as an IT & Sciences HR Coordinator

I only wish I collected the Subjects from the get go. If you happen to find this post because you are googling the domains, I hope this helps you and you don’t give away your contact information.

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all is well with wordpress 2.5

If you saw my last post, you saw I had some problems with my “one-click-install” from Dreamhost.  I finally got a response from their support folks.  Apparently, the installer thought my WordPress installation was a new one, and by default, new installations have a randomly generated table prefix.  I’d by that but that doesn’t explain how the first post basically took over my blog. changed the title, and changed the admin password and the admin email address. Oh well.

Other than that, I had some other weird things to check out.  My dashboard page was spewing errors and it seemed that my problems were related to the K2 theme… but I am not using the K2 theme now.  Somehow, the upgrade reactivated the K2 plugin that disabled the default WordPress sidebar widgets.  I did some mucking around in the files and commented out the offending functions, but then realized I should just disable the offending plugin.  I also had to “restore” wp-admin/index.php and wp-admin/includes/dashboard.php since I didn’t keep detailed track of what I did.  A md5sum and a diff helped me realize I should just restore the files from the WordPress 2.5 zip file.

The other thing I did was disable “SpotMilk,” which was an admin theme.  Now that it is disabled, I see all the functionality of WP 2.5.  My advice to you, if you are running SpotMilk, is to forget it.

I think WordPress 2.5 is really slick.  It will be great to those new users.  It’s the “Ubuntu” of blogs.

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wordpress upgrade… not so good.

So, Dreamhost offered a ‘one-click’ upgrade to WordPress 2.5. I hadn’t had problems with it before so last night I did the “one-click” upgrade. I went to bed.

This morning, I find a bunch of undeliverable emails in my inbox and notice that the from/return address is “email@gmail.com.” And the main page of my blog is a link to a comment on geni.com offering to sell viagra and it was the default WordPress theme with the “Hello, World!” post.

My questions, which I’ll ask Dreamhost about, are:

  1. Was the upgrade botched?
  2. Was my installation hacked?
  3. My “old” site (dreamhost will attempt to back up your old installation so you could revert back) didn’t work as many of the files were missing.

At this point, I had one of those “oh shit” moments were I’m thinking whatever happened, my database is gone and I don’t have a recent backup.

In my wordpress installation directory, all my files and plugins appear to be there and my wp-config file looks okay…

Then I find it. There is a different prefix on my mysql tables:

$table_prefix = ‘wp_ufgeai_’;

Sure enough, in addition to MY tables in MY database I see the “new” tables.

I had already dumped my other tables and saw they were still there, so I simply removed the ‘ufgeai_’ from the wp-config.php page and my site was back up.

However, there is still more to this story. I couldn’t log in via the wp-admin page since the admin password was in this new tables. I got really lucky since the email address set up was ’email@gmail.com’ and I was able to get the bounces, which allowed me to reset the password to get in a do some recon.

I wanted to mention the ‘ufgeai’ prefix because I didn’t find anything on Google referring to it, and something tells me that I am not the only one this has happened to.

Needless to say, I changed all my usernames and passwords to something cripplingly complex.

Then, when I was able to log in to the right instance of my wordpress, I was getting all sorts of errors from ‘wp-admin/includes/dashboard.php’ and had to comment out about 15 lines, all referring to sidebars and widgets. Later, I’ll have to fix all of this and read up, but I have to get ready for a birthday party.

Some notes or food for thought:

  • I got really lucky my database and tables weren’t blown away. I am going to make backups pronto!
    • First need to make sure there isn’t something that shouldn’t belong in the regular tables, like another admin account.
  • How did this happen? Is there something wrong with the Dreamhost installation or I was a victim of a brute force attack? I thought my passwords were good.
  • Why didn’t my previous, backed up installation not work?
  • Why did I get so many errors with the dashboard.php file? Was that file supposed to be “upgraded” or was it something I installed or was part of a plugin?

I’m going to open a ticket with Dreamhost and give them some forensic evidence since I made backups of the changed files and added tables.

Hopefully, this will help someone and prevent a long history of blogs posts from being lost. If you find yourself in this situation and think the only solution is a new, clean, install, check your tables since your old/current data might still be there.